Shipping Policy

Last updated: November 7, 2026.

Nook & Gleam is operated by BlueProof Media LLC. We currently ship to the United States. All prices and shipping charges are in US dollars.

Standard shipping charges

• Orders with a merchandise subtotal below $50: $4.95 per order.
• Orders with a merchandise subtotal of $50 or more: free standard shipping.

The threshold is based on the merchandise subtotal after discounts, before taxes and shipping. Final charges and available delivery options are shown before payment.

Processing and delivery estimates

Allow an estimated 1–3 business days for order processing, followed by 8–15 business days in transit. Estimated total delivery is 9–18 business days. Business days are Monday–Friday, excluding public holidays. These are estimates, not guaranteed delivery dates; supplier availability, peak periods, customs and carrier delays may affect delivery.

We use third-party fulfillment partners. Products may ship from overseas, including China; a US business address does not mean an item ships from a US warehouse. Items in the same order may ship separately, with different tracking details. No express delivery service is currently offered.

Tracking and address changes

When tracking is available, we send a shipping update with the carrier link. A shipping label does not mean the carrier has received the parcel. See Track Your Order for support.

Please check your delivery address before ordering. Contact us promptly if it needs correction; changes cannot be guaranteed after fulfillment starts. We will explain any proposed reshipping charge before you agree to it.

Delays, missing parcels and damaged items

Contact us if a delivery is delayed, marked delivered but missing, damaged or incorrect. Include your order number and a description; photos are helpful where available. We will investigate with the fulfillment partner or carrier and explain the available resolution. If we cannot ship within the promised time, we will notify you and provide the applicable options to agree to a delay or cancel for a refund.

For returns and refunds, see our Return & Refund Policy.

Contact

support@nookandgleam.com · +1 (817) 670-5108
Monday–Friday, 9:00 AM–5:00 PM Central Time. Email response within 1–2 business days.